Help Center

Guldza is a personal finance management app with a unique Norse Aetherpunk design. It helps you track expenses, create budgets, set savings goals, and gain Oracle insights into your spending habits—all wrapped in an immersive fantasy experience.

The Oracle analyzes your spending patterns and provides personalized insights. You can also upload screenshots of bank statements, and the Oracle will extract and categorize transactions automatically. Oracle features use Seidr tokens, which you earn through daily activities.

No. Guldza is a manual-entry app by design. You add transactions yourself or use Oracle Vision to import from bank statement images. We never have direct access to your bank accounts, which means your banking credentials stay completely private.

Guldza supports over 30 currencies with real-time exchange rates. You can track accounts in different currencies and see everything converted to your home currency automatically.

Click 'Forgot password' on the login page and enter your email. We'll send a secure reset link that expires in 1 hour. If you don't receive it, check your spam folder or contact support.

Yes! We strongly recommend enabling 2FA in your Account Settings. You can use an authenticator app like Google Authenticator or Authy for an extra layer of security.

Go to Account Settings > Delete Account. This will permanently remove all your data, including transactions, budgets, and goals. This action cannot be undone. You can export your data first if you want a backup.

Yes. All identifying data—names, banks, merchants, and descriptions—is protected by field-level AES-256-GCM encryption, each sealed with its own unique initialization vector. We also use TLS 1.3 in transit and additional per-user encryption for API keys. Even our own team cannot see your individual financial details. See our Security page for full details.

Go to Covenant Chest (Budgets) from the navigation and click 'Create Budget'. Set a category, amount, and period (weekly, monthly, or yearly). You'll see progress bars and alerts as you spend toward your limit.

Voyages are savings goals. Create one for anything you're saving toward—a vacation, emergency fund, or new purchase. Set a target amount and deadline, and Guldza will help you track your progress.

Use the Oracle Vision feature: tap the Oracle icon, select 'Scan Statement', and upload or take a photo of your bank statement. The Oracle will extract transactions, dates, and amounts. Review and confirm before importing.

Seidr tokens are the in-app currency that powers Oracle features like Oracle Vision and personalized insights. You earn tokens through daily activities, maintaining streaks, and completing achievements. Premium plans include bonus tokens.

Your PDF is processed entirely in memory and never stored on our servers. Once the Oracle extracts your transactions, the original file is discarded immediately. Only the encrypted transaction data is kept—you can delete it anytime from your account.

When you import statements, the Oracle automatically detects credit card payments, transfers between your accounts, and matching receipts. Related transactions are linked together to prevent double-counting in your net worth. For example, a credit card payment appears on both your bank and card statements—the Oracle recognizes this and links them as a single transfer.

The Wanderer plan includes up to 3 accounts, unlimited transactions, basic budgets, and multi-currency support. You can use Guldza fully for free — Voyager and Einherjar tiers unlock additional features like advanced Oracle insights and unlimited accounts.

Go to Account Settings > Subscription and choose your plan. We accept all major credit cards. Annual plans save up to 40% compared to monthly billing.

We offer full refunds within 14 days of purchase, no questions asked. Open a support ticket from the Help Center with your request.

Go to Account Settings > Subscription > Cancel. Your access continues until the end of your current billing period. You can resubscribe anytime.